FREQUENTLY ASKED QUESTIONS
If using a mobile device, try using the website to complete your order. If using the website make sure you clear your cache and cookies, and if this doesn’t work try changing your browser. Still having trouble? Send our customer services team an e-mail at: care@bcplindia.com and make sure you include the browser/device you’re using, any screenshots or photos, and make sure you e-mail us using the same one you have an account with.
Once your order has been shipped you’ll receive a tracking information on e-mail. Orders are normally dispatched within a few working days provided that the card security checks are complete.
If you can’t find your e-mail make sure you double check your junk/spam folders. If the tracking on your order hasn't updated for several days get in touch with Customer Services who can look into it for you.
Customer Service Email: care@bcplindia.com
Customer Service Phone: 8080540679